{"id":11,"date":"2022-09-08T18:43:27","date_gmt":"2022-09-08T18:43:27","guid":{"rendered":"https:\/\/engagecitizens.ca\/?page_id=11"},"modified":"2022-09-24T20:19:31","modified_gmt":"2022-09-24T20:19:31","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/engagecitizens.ca\/refund-policy\/","title":{"rendered":"REFUND POLICY"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Refund Policy<\/h1><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-three\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">RETURNS<\/h3><\/div><div class=\"fusion-text fusion-text-1\"><p>&#8212;-<\/p>\n<p>We <strong>do not<\/strong> offer returns for domain registration, website setup or hosting fees \/ services.<\/p>\n<p>For security related software products, our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can\u2019t offer you a refund or exchange.<\/p>\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n<p>Please do not send your purchase back to the manufacturer.<\/p>\n<p><strong>Refunds<\/strong> (if applicable)<\/p>\n<p>We do not offer refunds for domain registration, website setup or hosting fees \/ services.<\/p>\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.<\/p>\n<p><strong>Late or missing refunds<\/strong> (if applicable)<\/p>\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at info@engagecitizens.ca.<\/p>\n<p><strong>Shipping<\/strong><\/p>\n<p>We do not ship products.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/engagecitizens.ca\/wp-json\/wp\/v2\/pages\/11"}],"collection":[{"href":"https:\/\/engagecitizens.ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/engagecitizens.ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/engagecitizens.ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/engagecitizens.ca\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":3,"href":"https:\/\/engagecitizens.ca\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":50,"href":"https:\/\/engagecitizens.ca\/wp-json\/wp\/v2\/pages\/11\/revisions\/50"}],"wp:attachment":[{"href":"https:\/\/engagecitizens.ca\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}